中国邮政快递服务是真的差!
邮政快递送过来20箱,有一半箱子进水,还不认错!
推荐回答(5个)
邮政服务是真不行,网购如果卖家发邮政,那么80%这次购物会不愉快。
比如:北京大兴区黄村区域,几次都是投递员胡编乱造投递失败原因,客服敷衍。
快递到了快递站,会拖拉延迟3天才会给送达,每天一种新的原因,
首日,也许是快递员心情不好,会写类似,买家多次联系不上,次日再次投递;但是呢,根本就不会联系买家,电话短信什么都没有;
次日,换个投递员,会写类似于,买家要求更改时间派送,但是呢,也不会联系过买家;
三日,看快递员心情,如果问客服,会说,昨日货忘拉了、货多、高峰期、巴拉巴拉,你好言好语让帮忙快点投递,就会发现私自备注,客户要求指定时间投递;
四日,收个快递,这么多事儿,买家也基本不指望啥了。
只要送到了,基本不会差评,但是邮政总是自作主张把投递失败的原因都归罪于买家,这就很令人气愤。
邮政快递不安全,几千块钱的快递说丢了就丢了,还说只赔几佰元,理赔过程漫长艰辛。当邮政快递员很容易发大财吧!因为,几千块钱的邮件丢了只赔几佰元,几万元只赔几仠元。邮政快递员很容易发大财,变成千万富翁亿万富翁哦!
EMS真的差,客服回答问题和机器人没两样,我有个EMS快递找客服处理过三次问题都没有成功,第一个问题是在快递发出第二天我联系客服修改收货地址,客服回答收件人不好操作修改地址,让我联系寄件人修改地址 好嘛 全中国快递也就EMS这样吧!第二个问题是 我的快递已经到了我的镇上营业部了为什么还要退回到区营业部,客服说不知道 核实完电话告诉我,毫不意外的没有接到任何电话,过了一会儿 我想镇上营业部离我不远五公里左右 我自己到营业部取件吧 问客服要地址 你猜怎么着 不知道他们自己家营业部地址 你说牛不牛自己家地址都不知道也是没谁了 估计在中国也仅此一家吧 稀有物种啊,然后给了我一个镇上营业部电话,毫不意外的说没人接,到了下午我看见快递已经退回发到区营业部了 我联系客服咋回事儿 客服还是那句话在核实 有结果会电话通知 好家伙啊好家伙 让我直呼好家伙,等您EMS老人家核实完我看黄瓜菜都凉了,然后我再问 再次派件需要多久能到,回复真让我恶心到了预计6号送达(当日是4号),区营业部到我家就十来公里,请问您是让乌龟给我派送的吗?还是快递员骑着乌龟派件的啊,EMS您也别老拿疫情说事儿 我们都明白疫情期间快递慢很正常我们都能理解,但是这不是你们工作失误把我的快递眼看就要到我家门口又退回区营业部了吧,你们不嫌这样做浪费资源嘛?增加你们基层员工工作量嘛?你们可以把EMS速递物流改名龟速物流吧。
邮政快递差大多人都知道的,邮政属于国有企业,养了不少闲人,懒人,上班的人个别工作不积极,该送的邮件不及时送达,快递包装破损,这是常见现象,导致邮政快递投诉很多,关键原因还是内部奖罚制度不到位造成的!
这个不能一概而论,你那的服务差,不代表整个中国邮政的服务就差,我们这邮政的服务就很好,我这只有中国邮政会送货上门,而且态度很好,你不能以点带面,一棍子打死一片,任何行业都有不好的一面,咱不能那么主观就说整个中国邮政就不好了
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