推荐回答（4个）
1、问：惠普3030打印普通文档没问题，打印word就出错。
答：故障是word文件出错。
2、问：惠普3030扫描灯一直在原位移动。
答：是扫描器检测白平衡出错，清洁扫描白板。
3、问：惠普3055打印机出现了电话响一声就自动传真的情况，而且改变不了设置怎么办？
答：惠普3055激光一体机一般在接收方式键里可由FAX 改成TEL
4、问：惠普3030复印有一节不见了，放送稿器正常。
答：可能是原稿没有放在玻璃上的指定位置上。
5、问hpF388打印/扫描/复印 提示墨盒错误。
答：是字车架坏了。
6、问：惠普3050打印字一摸就掉。
答：是定影膜问题。
7、问：惠普一体机3055,发不了传真,不能扫描是什么原因
答：不能扫描就肯定发不了传真.建议检查扫描设置或扫描头
8、问：笔架数据线卡子脱落导致无法正常打印
答：笔架数据线卡子的卡扣断裂，硬件申请整机进行更换
9、问：扫描/复印有条纹或模糊
答：对应位置的扫描玻璃盖板内侧沾有油污或灰尘清洁拆开玻璃盖板，并对其进行清洁即可解决。
10、问：惠普3055一体机现在不能够接收传真了，快接收到是控制面板上总提示黄色警告
答：惠普3055一体机不能够接收传真提示黄色警告，有如下几种情况：
（1）传真机线路的问题，看看有没有连接好
（2）再看一下纸张有没有放好
（3）也许是网路的问题呢
（4）可能没墨了
（5）检查能不能打印、复印，如果可以的话，就是硒鼓有问题了或是没粉了。
本次小课堂到这里就结束啦，是否有帮到你呢？若还有其他问题欢迎大家留言，小编会为大家解答，希望大家多多使用天莱耗材！
您好，感谢您选择惠普产品。
HP墨盒本身是一次性设计，如您重新填充墨水，灌墨会造成墨盒损坏并且危害打印机本身的硬件功能，并且重新填充的墨水在打印质量方面也无法保证，建议您在使用完墨盒后直接更换新的墨盒，如果以上信息没有解决您的问题，您可以通过追问或惠普技术支持聊天室在线向工程师咨询。感谢您对惠普的支持
希望以上回复能够对您有所帮助。
只要是认机，应该就是你墨盒堵了，把墨盒头放到开水中泡个半小时，看看能不能出水（最好说出你墨盒型号）
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