请将下列语句翻译成英语，谢谢

2025-02-16 18:45:29

推荐回答（4个）

回答1：

We have a customer use our lens for half a year time appeared crack, we inform the lens material not guarantee, but users emphasize did a lot of publicity for the company, demand preferential treatment, and the customer think it is normal use, don't know if we can send a new pair, but I'm worried about the client after if again appear this kind of circumstance also can ask us free.

回答2：

A customer of ours used his lenses for half a year, and started to see rifts. We informed him that lenses are considered consumables, thus are not covered by our warranty. The customer then stressed that he gave much reference for us, and asked for preferential treatment. In addition, the customer believes it was under normal use before the rifts occurred and asked for a new pair for free. However, I'm worried that the customer would repeat his demand should the issue arises again.

回答3：

One of our customers use our lens half time rift, tell us a lens belongs to supplies without warranty, but users stressed for the company to do a lot of publicity, and customer requirements of preferential treatment, that is normal, do not know whether we can send a new, but I worry about the customer if this occurs also ask us for free

回答4：

One of our customers used our lens and it appeared fissure in half a year, we told him that the lens belonged consumptive material without warranty. but user emphasized that he had done a lot of publicity for company and wanted to be given preferential treatment , and user thought it was regular service and if we could give him a new one, but I feared that if it appears again the user still could require us to give free largess.

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