L stands for Lady, R stands for Receptionist.
L: Hello.
R: Hello, Shangri-La Hotel. What can I do for you, Madam?
L:Yes, I want to book two standard rooms, and I will live in on July 3rd,and check out on July 5th.
R:One moment please, let me check if there are rooms available? Mmm…Yes, There are two available!
L:Oh, great! Can I check in at 9:00 in the morning?
R:I am so sorry, but the check-in time is 2:00 PM. Because now it is the holiday rush, and there are not so many rooms available. To check in ahead of time depends on the situation of hotel rooms availability.
L:But I have a lot of luggage, and I hope to put the luggage in our rooms, for we have planned to go out for sightseeing.
R:I see, how about putting your luggage in our left-luggage office, and then youcan go out for sightseeing. How about this?
L:OK, it sounds reasonable! So, help me to have the two rooms reserved, Thankyou!
R:OK, is there anything else I can help?
L:NO, thanks!