你好,翻译如下:
Hi,
But the reality is what I recieved is damaged items,and pls note the pics is not sent in board,but at the airport when I pick up and inspect the goods.The goods was damaged already.
Then,I asked our colleague "daisy" to sent you pics and email at first time when I saw the goods.
So,Pls do me a favour to send me one new spare for better communication with our customer,and for earlier payment arrangement to you.
Please help us to solve this problem as soon as possible!
Thanks.
希望这个能帮到你尽快解决问题!