推荐回答(3个)
最有效的谈判 txt全集小说附件已上传到百度网盘,点击免费下载:
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最有效的谈判 目录
导言Ⅴ
1 谈判和杠杆1
2 杠杆的4个特点6
3 杠杆的4种形态11
4 杠杆的来源15
5 杠杆的指标20
6 检查你的进展:识别杠杆32
7 管理杠杆38
8 增加你的杠杆43
9 减少对方的杠杆53
10 检查你的进展:改变杠杆64
11 舞动杠杆77
12 现实检验82
13 防守86
14 谈判的气氛101
15 方法的选择106
16 交流的艺术112
17 另一种现实挑战121
18 杠杆、不确定性和风险127
19 杠杆和道德规范133
20 管理情绪140
21 网络世界里的谈判146
22 多方谈判150
23 国际谈判165
24 放弃杠杆177
结束语180
附录A“杀人游戏”(一个有趣、有用的室内游戏)183
附录B三方谈判186
致谢191
最有效的谈判 导言
我不知道未来会怎样,但我知道谁掌控未来。
——拉尔夫?阿伯纳西(Ralph Abernathy)
一年中最热时的一天,你家的冰箱坏了。冷冻室里的冰在融化,温度似乎太高了。你联系了修理工,他答应下午过来。你询问可能得花多少钱,他说80美元左右。同时,你把冷藏室的门和冷冻室的门都关上了。傍晚,修理工来了。他认为毛……
以上
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