如何理解现代礼仪关于“尊重为本,善于表达”

2025-02-07 09:34:14
推荐回答(1个)
回答1:

基本含义:
礼仪就是律己、敬人的一种行为规范,是表现对他人尊重和理解的过程和手段.
礼仪就是以最恰当方式表达对他人的尊重
礼仪的基本原则
一、尊重为本
二、善于表达
三、形式规范
主持人:我们本期的主题是商务礼仪的基本特征,金教授我想代表观众向你请教一下,因为在您前面的课程中讲到,在商务交往中,要注重遵守为本,善于表达,形式规范,这些宏观上注意把握商务礼仪的基本原则,我想请教您一下,商务礼仪中微观上应该注意哪些内容?
金正昆:商务礼仪从宏观和微观的角度来讲,我们前面讲的尊重为本,善于表达,形式规范,这些基本理念是宏观的要求,从微观的层面看,恐怕要注重的是商务交往的基本特征.商务交往的基本特征有三,我们下面来谈谈三个基本特征.我们的目的就是要加深各位对商务礼仪重要性的认识.实际上也是把我们前面讲的内容做一个总结.
商务礼仪的第一个特征,就是我们不厌其烦讲的那个规范性.规范者标准也.没有规矩不成方圆,商务礼仪的规范性,实际上就是强调商务交往是我们商务人员待人接物的标准做法,标准化要求,当然商务礼仪规范性跟其他的规范还是有所具有的.商务礼仪的规范要不遵守,倒不一定死人,法律规范不同,你违法乱纪,没你好果子吃,商务礼仪好象这个是舆论约束,是自我约束,还不是强制约束.但是商务礼仪这些基本特征,如果不遵守,像规范性,你会让人家见笑的.比如举例,吃自助餐,现在人的生活节奏非常快,公共交往,经常会吃自助餐,自助餐有个基本礼仪,我把它写一下,大概就四个字.就这么四个字,多次少取.这个是自助餐的基本礼仪,所谓多次,如果我们吃自助餐的话,觉得这到菜好吃的话,你不妨去多次取用.但是每一次只能弄一点,比如我吃水果,我没有吃过火龙果,越南的火龙果,我自助餐上看到这个水果,里面有火龙果,我只能弄一块过去尝一尝,尝完之后,我觉得好吃,我再去取.一而再,再而三都是可以的,但是每次都只能取一点,所以叫多次少取,这是自助餐的标准化要求,你要遵守这个,就会弄巧成拙,贻笑大方.

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