推荐回答(4个)
乐意为你解答,
欠费停电, 缴纳费用后可打95598 ,让其送电。一般原则上3日内会来电,但实际上等24小时就可以恢复供电了。
如您是广东电网公司的用电客户,发生欠费停电的情况,
1、一般欠费停电前会收到欠费停电通知书,电表上会有封条;如确认是欠费停电,可缴清电费后通过微 信关注并绑定“南方电网95598”公众平台,点击我的用电>欠费复电>按提示输入留意内容、手机号码、短信验证码后点击提交,即可申请欠费复电。
通过上述途径申请需要绑定用电户,您可以进入“我的用电”>“个人中心”>点击“+”或“开始”,通过在供电企业预留的手机号码、用户编号、在供电企业预留的身份证号码、代扣银行账户后6位、营业执照编号后6位、机构代码后6位等资料任选2项进行验证绑定即可。
《中国南方电网公司供电服务承诺》欠费停电的客户缴清电费后12小时内复电。
2、如您属于卡式预付费电能表用户,请您在购电完成后,将购电卡放置于购电卡座上约60秒,当购电余额显示充值成功或语音提示充值成功即可。
3、如不属于上述情况,一户停电有可能是因为表后线路故障、开关跳闸等情况导致,此情况建议您在确保自身安全的情况下尝试对室内开关进行复位,如不会操作,建议您可以委托有资质施工单位处理。
希望我们的回答能对您有所帮助。如有疑问,请致电24小时供电服务热线95598咨询。
在一般情况下,停电交电费会马上来电
1、网上缴费。这种方法最快捷,如果开通了网银或者其他第三方支付方式,可以直接百度一下“交电费”,可以直接在百度的网页应用中直接交。或者在银行的网站也可以直接交。
2、 打95598国家电网客服电话。通常停电了,网一般也断了,这时候可以打95598国家电网客服电话,用人工服务,这时候客服人员会告诉你怎么处理。会根据你住处,找地方卖给你紧急供电卡,这种卡就像电话卡一样充值,而且一般只卖一张。冲完以后,电就有了。
3、有些银行的自助服务终端。有些银行的自助服务终端可以交电费,但是是否是24小时营业的,需要平时注意了。
欠费停电的客户缴清电费后12小时内复电。建议您可关注“南方电网95598”公众平台,缴清电费后填写复电申请并提交,就可以通知供电人员复电了。
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