我明明没有用滴滴打车叫车,但是为什么有司机给我打电话,而且手机软件里面还出现订单。

2024-11-12 12:36:05
推荐回答(5个)
回答1:

我也遇到这种情况,是滴滴顺风车的订单,一天下了4个订单完全不是我下的,司机师傅也都给我打电话了,我说没下过订单师傅还不相信。更夸张的是我手机根本就没有安装滴滴打车或者滴滴顺风车的软件,更没有申请过账号!我给滴滴打车客服打电话,问如何解决,能否在客服那边把那个非法注册的账号给删除掉,客服说他们没有权限。让我删除手机上的滴滴打车软件就可以了,但是我手机根本没有安装该软件。客服问我没有收到过申请注册账号需要的验证码吗?我说没有收到过。客服说申请注册账号只需要手机号码,姓名身份证号码等全部都不需要,而且竟然账号都没有密码,也就是说我即使自己下载安装该软件,用我的手机号重新注册一个账号,还是会不停收到骚扰电话,我强烈怀疑这是滴滴打车滴滴顺风车软件的漏洞,已经被黑客和恶意的人利用,在这里提醒所有用户一定要小心,也强烈建议滴滴打车滴滴顺风车公司加强公司的账号安全管理,起码设置密码,保证手机账号确实是用户本人注册的,并且在非法由别人注册后,也应有如银行一样的后台处理措施,可以删除停用这些非法账号,否则对客服和滴滴公司都是一个巨大的打击,对司机师傅也更是不公平。用户只能关机或者换手机号码解决问题,这个简直太离谱啦!!!2016.4.9 北京

回答2:

我也出现过两次这样的情况,已经联系滴滴,要求他们禁止的手机号,滴滴现在正在处理中

回答3:

我昨天晚上两点半的时候也跟你是同样的问题,而且还要支付车费是7元,很不明白

回答4:

我也出现过这个情况,已经不止一次啦!平时白天打还好,偶尔还有11,12点司机打来说我叫车啦。说是在城外叫车……弄得我郁闷死了,希望滴滴能尽快改良这块!

回答5:

我也是,最近比较忙没怎么玩手机,今天吃了饭拿起手机看了一下滴滴出行就给我发过来短信说我有未知付的订单,我就进去看了一下,83.22的车费,乘车地点在东莞,我都没有去过

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