推荐回答(1个)
无意间看到问问里出现这个问题,打开一看,原来你是帮助过我的人啊,所以我来帮忙解决一下,闲着也是闲着,试一试看,只是给个示例而已,连编带摘的写得不咋地,不要笑话。看在这么热情回报你的帮助下,有分数给我没? 假如我是一各乘客 生活中,我们每天出行,都能看到忙碌穿梭于城镇道路之间的公交车身影,它在当今社会生活和工作中起到了重要的疏纽作用。 对于我这么一个上班人而言,每天出行选择坐公交车,假如我作为一名乘客,坐车的经历自然是感触颇深!每回乘坐公交,虽然它的行程不算太长,但是班次少,而车子又是通往城镇间繁华中心的主杆道,因此乘客较其它的公交车来说自然人数多些,高峰时间段,人与人就像肉饼一样紧贴着,有时甚至不用拉扶手也可以站得稳当当的。当我们听到乘务员扯着高音贝的嗓子大喊:“请大家再往里挤一挤了啊……”此时别提我们心里多窝火,车子才多大空间啊,再挤人都挤没了,装不下了还硬塞,那些要挤上来的人也真是的,等下一趟不行吗?没看车子超负荷了吗?我们几乎都发出痛苦的呻吟来表示不满,有的人甚至有出过激的反应! 其实司机,售票员和乘客一样,都不想发生不愉快的事情,各有苦衷啊,谁也不想车上挤爆开了锅,都在赶时间,说不让上车不开车门还于心不忍,上来了埋怨声一片,心情也不会好到哪里去!换位思考,做为一名乘务员此时若能安抚一下乘客的情绪,互相理解,各让一步,别太为难。又或者说车上人真的太多了,为了安全行车起见,我又做为乘务员来跟等车的人摆个手势,此车已满,请等一下班车,不周地方请多多原谅,谢谢支持!当然了,如能把公交制度更加完善,高峰时间段增车,缩短发车时间,问题也就解决了! 假如我是一名乘客,我想我在车上见得最多的应该是让座的问题。让座是中华民族的传统美德,同时也是尊老爱幼的具体表现。这种事情看上去很小,却可以体现出一个人的品行和素质。每次我看见老人或孕妇,抱小孩的都会主动让座,当然了,有时会同时有几个人跟着起来让座的现象,心里总是有一种莫名的感动,感受到一种很大的关爱力量。当然了,也有人无动于衷的,我也不能说他冷血,毕竟大家都是平等的,你坐我也坐,你给钱了我也不差钱,站着辛苦我也知道,我又不认识你,凭什么要让座哟?也许这样的人在心里做着让不让座的思想斗争,看到老人,小孩,孕妇站在你跟前,良心也会不安,周围人的眼睛还特具杀伤力,让你感受到无地自容,招来人的横眼相待。要不,换位思考,我此时是乘务员,我肯定会建议大家帮帮忙,让个座给这位需要坐的大娘/孕妇/小孩好吗?如果实在没有年轻人让座,我会强制让坐在爱心座上的乘客腾位出来让座,因为前排几个座位是给老幼病残专座的,要是太挤了,我会把乘务座也让给他!真的,大家坐车都不容易,还真得主动。让座并没有让你损失什么,相反,会从心灵上得到一种助人的快乐。对于抢座换座的举动,我们也不能说什么,只是说这样的行为真的不好,将心比心吧。 车上时常会有突发事件,有人病重,有人晕车,有人丢东西,或者抢偷事件发生,我们在车里怎么办,对于后者,首先是要冷静,乘客害怕,作为乘务员就要机智点想办法缓解车里气氛。面对前者的病者,晕车者给予关怀,这样做为一名乘客就备受温暖,开心。车上是禁止吸烟的,如果我是一名乘客,全然不顾他人感受,在车里大口大口的享受着香烟,肯定会吸引众人另类的目光和鄙视,我瞪眼看人,也许会吓坏车里的其他人,乘务员本着工作态度来做思想工作,我不以为然,就太为难人家了,毕竟挣点钱不易。换位一想,我若是乘务员,我工作没做好,会让人笑话是小事,大到是空气不清新影响大家的身心健康,让人不满我的服务质量。 我们经常坐公交车,知道现在管得很严:必须是前门上车,
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