Our operative has already contacted with the delivery department to ensure that your order had been shipped. However, the delivery department did not inform us with your delivery number. Moreover, this period of time is our busiest time of the year. As a result, we failed to update your order number. We are sorry for the delay and all the troubles, and we will give you the number as soon as we receive it. Please feel free to contact us if the problem isn't solved. Thanks for your cooperation and understanding.
Our customer service has been confirmed to warehouse that your order has already been shipped，but they haven't send back the tracking number to us yet.This is the most busy time of the year,I think they are just to busy to send back the tracking number.I am sure that you will recieve your book soon.
We will give you the tracking number as soon as we get it.Please contact us if you have any question.Thank you for your consideration and support.
Our customer service has been to the warehouse to confirm that your order has been shipped, but they didn't give us the awb feedback, this paragraph of time is our busiest of the year, I think they must have been too busy, you should book will soon be received, if I received the awb will be sent to you immediately, if you have any questions, please contact us immediately, thank you for your support and understanding
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