推荐回答(1个)
一、 审单
1、 认真详细了解,审阅订单之布种、颜色(LABDIP是否OK),染色磅码、规格之要求后处理方法,来胚期、齐胚期及交货期,分清楚衫身与下栏,送办之要求、剪办要求、包装要求及是否需要TEST;
2、 查送货地址同客户联系确保转额有无问题;
3、 如客户订单有注明加工价线则要通知营业主管或厂长;
4、 如订单是特别布种染色或特别之要求,或对布种染色做法有怀疑的话,则交跟单组长审阅决定是否给研制长覆核才发单生产部投入生产;
5、 要清楚订单之对色资料(如对LABDIP、对来办或对前单),对色资料用什么灯对办及纱牌都要在排缸卡上注明;
6、 要清楚订单是撞色或撞白或成衣洗水,如有此项要求则要在排缸卡注明;
7、 如有印花则一定要清楚是活性印、PIMENT印、拔印,如是活性印遇要与客户联系要不要过软油;
8、 要清楚订单有无食毛之要求,如有食毛要先与客联系将客之毛感办交给厂长或染部较对决定用食毛剂份量,并要在排缸卡注明食毛及份量;
9、 如订单是水硫化或酵洗单要给厂长审阅;
10、 如订单是一般正常之染色、定型规格要求,如洗水牢度、干湿擦牢度要求则可安排生产,如有特别要求如汗酸、光牢度、防火、防污等未见过之要求遇要交厂长审阅;
11、 订单如有1000磅以后遇与客联系衫身是否同一纱牌或多少LOT纱,以计算如何排缸与跟进不同纱牌到胚既剪胚布复办及给染部搭染睇颜色;
12、 审阅订单有无注明来胚期及齐胚期及交货期,如无注明则要出文件与客联系跟进资料,若齐胚期至交货期少于一星期交生控部主管或厂长审阅;
13、 当每张大单全单排齐,各跟单要独立一份总表给各部门跟进;
二、 开单
1、 做好每日来胚记录,认真审阅开织单之批号、布类、纱别、跟进第一时间安排复办、搭染、排布;
2、 大磅数颜色排布前要与染部夹排何种缸种(GN8或GN18),决定干布机重磅落缸磅数;
3、 如货布有特别工艺要求,例如抓毛、磨毛、印花、食毛、过预缩机等,一定要在排缸卡上注明或盖印;
4、 要在通知单工序及备注上注明客户订单之要求,例如规格、剪办要求、对色资料、对灯资料及货期等要求.
三、 跟进生产进度
1. 跟进每日收胚,排单及排缸进度;
2. 查阅每日出缸记录并跟进干布、定型及批色送办情况;
3. 每日送办资料要追回客复色,复色OK后之货布批单到定型部安排生产,REJE色资料则退单给批色部安排染部回修;
4. 跟时每日定型进度,检查清楚每缸布之品质及规格,如缩水、牢度等,如查布OK则收单待走货;
5. 每天下午要查生产进度,提供一份准确急单资料给生控部主管安排生产;
6. 跟进每张单之齐胚期,如交货期前5至7天仍然未齐胚则要出文件(注明收胚及欠胚数)给客,要求客户文件上复回什么时候齐胚,并注明同于未齐胚本司未必能衣期交货,但本司会尽量赶货,到齐胚后再交来交货期并跟进(跟单要保存此文件作证)’
7. 大磅数颜色订单染头缸后要跟进头缸这染色,缸种及干布机种(蜡烛筒或抛缩机、网机)是否符合规格,一定要与定型部及染部沟通确认尾数之染色缸种及干布机种;
8. 要凭经验清楚每个客户之交货期之真伪,跟进每张单在交货前三天进度,计算交货期有无问题,与生产部门主管江沟通并紧密跟进,若涉及赶不及货期要寄飞机或要陪钱则一定要通知主管或厂长.
四、走货程序
1.留意损耗问题,定后有实磅即核对是否符合客要求走货实磅,如有问题及早要同客户或生产部门沟通解决;
2.根据客户要求送货时间,送货地址准时送货;
3.每次走货前要提供一份走货清单给仓库运输部安排装车走货,如是走柜走HK或走澳门则要提前1-2天给资料仓库预车;
4.每日走货附运表跟单一定要在走货前核对及消数,走货后要消数并记录走货时间,走货实磅及每缸损耗;
5.每日走货需留车送货要出资料给生控部主管或厂长签名方可生效.
五、资料保存
1.每个批号之织单及在完成后要清理好按PONO顺序保存好;
2.每个染单完成后,与此单有关之重要文件要与相应染单存放一齐,不得有失;
3.每月月底要做好客户月结单及胚不定期月结单;
六、联络事项
1.染单上有不清楚地方一定以FAX方式同客联络;
2.客更改订单上资料,一定要有FAX给染厂才可作实,如果新加工序要收费,要在电脑及生产通知单上注明;
3.在回复客户问题时,一定要准确清楚作答,如有疑问则要搞清楚才作答;
4.回复客户货期一定要同生控部来夹过后才复客户;
5.跟单在跟时产过程中如果遇上阴滞,要第一时间找生产部门负责人解决公司有关负责人协助解决;
6.在同客沟通方面,包括书面、电邮、电话,一定要有问必答,在最短时间内回复客户资料;
七、特别留意事项
1.如因生产部问题需补布,一定要由部门主管签名并经厂长确认后方可通知户补布;
2.凡是收到涉及会赔钱、寄飞机文年,一定要通知生控部主管及厂长处理;
3.要特别留意办布及大货头缸规格及品质,排单后要将资料交生控部主管跟进;
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