求一段有关电脑术语的英文翻译，谢谢。

Hi, Mr.XXXX,

I received your e-mail message along with the picture and audio files attached. However, when I couldn't open the files. I asked a computer expert, and he told me that the files are corrupted somehow. Can you please resend the file to me?

To make sure that we get it right this time, could you also send a copy to yourself to see whether the files can retrieved and opened properly. By doing so, you avoid unnecessary works if the same problem occurs.

Thanks. Sorry for the trouble.

我帮你注加防范措施，请他自己也试试读一读文件。

不是很专业啊。。你就说：
Dear Frined,
I am very sorry to tell you that I cannot open the attachments of your email.Maybe there was sth wrong on the transmission.Could you send to me again？

Dear,

I am sorry that I can not access attachments you sent, could you kindly mail it for me again? thank you.

Dear ***,

I'm sorry I can't use the accessory what you sent to me.

May be there are some errors in the course of convection,I can't use it ,because the pictures can't display and vidios can't play.Our
computer expert said that you must resend it to me.Thank you.

I'm looking forward to your new E-mail.

your faithfully,
(your name)